Maintenance Agreements
Customer Value Agreements, Extended Service Coverage, PM Program, Total Maintenance and Repair Options
Contact Us About Our Customer Value Agreements
Customer Value Agreement
EASY TO OWN. READY TO WORK. THAT’S A CVA.
Cat® Customer Value Agreements (CVAs) help keep your Cat machine easy to own and ready to work. Any CVA starts with Hassle-Free Maintenance, featuring Genuine Cat Parts, delivered right on schedule, right to your location. Security of Expert Dealer Support comes with Equipment Protection Plan (EPP) options to minimize surprise costs on covered repairs. Peace of Mind of Equipment Health Management provides you with machine alerts and information, as well as inspections and fluid health monitoring. Hassle-Free Ownership means all elements of your CVA are part of one agreement and eligible as part of your monthly equipment payment.
- ASSURANCE
Count on your standby power system. It’s always ready. - COMPLIANCE
Rely on quality service reporting and systems compliance testing. Trust what’s verified. - COST MANAGEMENT
Keep sight of your budget to make the right moves. Strengthen your bottom line.
We can walk you through CVA options to best meet your operation’s needs — whether your operation handles maintenance or prefers dealer maintenance, and whether you prefer a short-term or long-term agreement. Any choice delivers a one-stop solution for hassle-free ownership. That’s a CVA.
Programmed Maintenance
- Detailed inspections by highly skilled technicians
- All scheduled maintenance performed
- Labor and travel costs
- Use of genuine Cat parts, fluids and filters
- S•O•S Services and interpretation
Total Maintenance & Repair
- Detailed inspections by highly skilled technicians
- All scheduled maintenance performed
- Labor and travel costs
- Use of genuine Cat parts, fluids and filters
- S•O•S Services and interpretation
- Component repairs
- Overhauls
- All unscheduled repairs, including wear out, with no exclusions, limitations, or deductibles